We hope you are completely satisfied with your BRYONY BEL. jewellery. However, should you wish to return one or more of the items purchased you can return it to us for a full refund within 14 days from the date of receipt (the date of receipt is the day on which you, or a third party designated by you, took possession of the goods), provided the goods are returned unworn, and in their original packaging. We do not offer exchanges. If you would like to exchange an item please send it back to us and place a new order.
Download our returns form. Simply print out, fill in, pop it in with your jewellery and send to the address detailed on the form.
If you aren’t able to access a printer, please include a handwritten note detailing your Order Number, Your Name and Reason For Return.
Unfortunately, due to hygiene reasons, all earrings and studs are non-refundable. The customer is liable for return shipping costs, including any customs fees incurred. Always ensure that your return package can be tracked, and keep a hold of the return shipping receipt for future reference.
If you have any queries regarding returns, please contact our customer service team at firstname.lastname@example.org